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CallManager | Network | Configuration | End user

Robust IP telephony networks are dynamic and require ongoing validation during and after an upgrade. We perform baseline and post-upgrade certification services as part of a best practice methodology for various types of upgrades.

Pre-upgrade

Configuration analysis.
Test plan execution (baseline).
Remediation & re-test of pre-upgrade issues.
Configuration and test plan results report.
Initial system/device registration status check.

Post Upgrade

Configuration analysis.
Test plan execution.
Configuration and test plan results report.

"VoIP certainly looks inevitable. User surveys put the number of organisations in the UK using IP telephony seriously at between 25% and 40% - with an expected increase to 85% to 90% in the next two years. Indeed, voice services are by far the main reason behind organisations moving towards converged IP networks, according to the latest annual survey by the Communications Management Association (CMA). It found that 60% of managers cited VoIP as the primary reason for network convergence. In a separate question, 73% said VoIP was a key element of their collaboration strategy - up from 63% last year."

John Kavanagh – February 2007
ComputerWeekly.com