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ClarusIPC Plus+
Automated Testing
Troubleshooting
Remote Phone Control
Performance
Monitoring
Configuration
Management
Business Intelligence
ClarusIPC Plus+

ClarusIPC Plus+ provides end-to-end Voice over IP (VoIP) service management for Cisco Unified Communications IP Telephony systems during new deployments, upgrades and ongoing operations.

Clarus 4 Pillars

ClarusIPC Plus+ maximizes performance and availability through
Automated Testing, Performance Monitoring, Configuration Management
and Business Intelligence.

ClarusIPC Plus+:  Four Pillars that Empower Unified Communications

  • Automated Testing
    • If you haven't tested it, it's probably broken. Automatically tests all the functionality that end users rely upon to get their job done.
    • Troubleshooting: Provides troubleshooting and remote phone control applications that allow support personnel to fix problems faster.
  • Performance Monitoring
    • Monitor and alerts on problems in voice quality, service availability, performance, security, capacity and other Key Performance Indicators (KPI’s).   
  • Configuration Management
    • Track configuration change as they occur.  Routinely discovering data to populate a Configuration Management Database, automating inventory change reports, and monitor registration status changes.
  • Business Intelligence
    • Dashboard, reporting & analytics of inventory, tests and KPI’s that business and IT can leverage to avoid outages, reduce costs and create competitive advantages.

"Clarus' management tools allow managed services providers or IT departments to track configuration, changes and adds, ensure all phones expected to go live actually were installed correctly and take over a phone for services."

Allison Diana,
IT Channel News
 
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