Clarus Systems Optimizes Deployments of Cisco Unified Communications Manager with New Voice Monitor Add-On Module

Latest Version of Clarus Systems. IP Telephony Management Solution Includes New Voice Monitor Module to Maximize System Availability

LOS ANGELES, Calif. - (September 10, 2007) - Clarus Systems, Inc., a leading provider of integrated management and testing solutions for IP Communication deployments, upgrades and transformations, today announced the addition of a voice monitoring module to an enhanced version of its flagship application, ClarusIPC®, at the Internet Telephony Expo West 2007 (ITEXPO). The new ClarusIPC Plus+ includes a Voice Monitor module to help users monitor voice quality, service availability, and security conditions through the use of a sophisticated rules and policy engine.

According to Clarus Systems CTO Richard Whitehead, the new Voice Monitor module uses a rules-based template of custom-defined policies to monitor system availability including proper call routing, dropped/rejected calls and suspicious calls. In addition, Voice Monitor will help enforce voice quality standards by utilizing the most accurate (K-factor) MOS metrics. For increased usability, Voice Monitor can apply different policies at varying times and days of the week as well as generating alerts and notification via SNMP or email upon policy violations.

"Unlike other solutions, our Voice Monitor takes flexibility and scalability to new levels by giving an organization call activity monitoring in near real-time via alerts that are generated when questionable circumstances may arise -- this capability helps identify incorrect call routing that can impact operations and drive up costs," added Whitehead. "Bringing it all together, the enhanced security features will also allow organizations to recognize significant cost savings by tracking fraudulent international calls, as well as malicious calls made by disgruntled employees."

In addition, users can set the parameters for the specific alerts of interest to an organization. These alerts can help lower downtime, improve overall productivity and automate the data gathering effort to reduce the time to repair and recover. MSPs can further benefit from the alerts system since the repository gives them a head start on troubleshooting any issues before they are reported.

The standard ClarusIPC application is utilized by enterprises, systems integrators and managed service providers (MSPs) to support the deployment and optimization of Cisco's Unified Communications Manager solution. ClarusIPC is scalable and offers remote certification, configuration analysis, and troubleshooting - further validating operational integrity while building the foundation for a Unified Communications network. ClarusIPC is the only testing solution endorsed by Cisco in the Best Practices guide, "Steps to Success."

ClarusIPC Plus+ incorporates the functionality found within ClarusIPC including reporting, automated testing, real-time monitoring, scheduling and remote phone control (Remote Hands). The package was developed with flexibility and scalability in mind with the capacity to add modules to future releases. Out of the box, ClarusIPC Plus+ will include Voice Monitor and Help Desk add-on modules.

"We have enhanced the target of the new ClarusIPC Plus+ to address a broad range of IP telephony deployments - from 1,000 to 10,000+ devices - and serve the needs of a diverse audience of enterprises, systems integrators/resellers and MSPs," said Brendan F. Reidy, President and CEO of Clarus Systems, Inc. "Most importantly, we have bolstered ClarusIPC as a 'future-ready' solution to accommodate new features and add-on modules that we plan to launch in early 2008."

Currently, ClarusIPC offers the following functionality:

Features

• Reporting
• Automated Testing
• Real Time Monitoring
• Scheduling
• Remote Hands
• LDAP Integration

Focus

• Day 1 Deployments
• Day 2 Operations
  • Upgrades
  • Active Testing / Nightly Health Checks
  • Change Tracking

About Clarus Systems, Inc.
Clarus Systems, Inc. (www.clarussystems.com) provides integrated voice service management, testing and monitoring solutions for IP Communication and Contact Center deployments, upgrades and transformations. Privately held and based in Redwood City, Calif., Clarus Systems is widely recognized for its award-winning application, ClarusIPC®, which maximizes system availability based on the company’s four pillars of automated testing, performance management, configuration management and business intelligence. Clarus Systems' management solutions ensure ongoing, validated telephony environments that empower unified communications. The company attributes its success to its roster of elite Global 2000 enterprises, system integrators, and managed service providers within the financial services, aerospace & energy, and public sector & education market segments. ©2008 Clarus Systems, Inc. ClarusIPC® , Empowering Unified Communications, and the Clarus Systems logo are trademarks or registered trademarks of Clarus Systems, Inc. Other product or company names mentioned herein are the trademarks of their respective owners.

Company Contact:
Sally A. Egan
Marketing Director
Clarus Systems, Inc.
215-527-6849
segan@clarussystems.com