"Practice Makes Perfect:" Clarus Systems Transforms IP Telephony Engagements with 2008 Deployment Services Best Practice Resource Guide

Company.s Proven Approach Includes Integrated Testing, Certification and Reporting Methodologies for Cisco Unified Communications Manager

REDWOOD SHORES, Calif. (January 15, 2008) - Clarus Systems, Inc., a leading provider of integrated management and testing solutions for IP Communication deployments, upgrades and transformations, today launched its new Transformation Services Deployment Best Practice guide, providing organizations with a standardized set of processes and methodologies to leverage throughout the deployment and ongoing operations of Cisco Unified Communications Manager (formerly CallManager). The adoption of these strategies can enable the successful execution and completion of CUCM Deployment projects based on a hybrid approach that bridges Cisco's PDIOO methodology with the Information Technology Infrastructure Library (ITIL) standards.

"We compiled our best practices to guide those organizations committing to a comprehensive, enterprise wide strategy and to illustrate that migrating to a true IPT environment enhances communication and creates efficiencies in revenue generation", said Richard Whitehead, CTO, Clarus Systems. "Whether an organization is comprised of 100 employees or 100,000, the decision to commit to IP telephony is a clear indication that you rely on innovative strategies to impact the bottom line and enable growth."

According to the author, and Chief Technology Consultant, Kevin McGowan, as organizations determine their IPT needs for 2008, adopters should select partners with the full time resources and processes necessary to align corporate voice initiatives with the needs and expectations of end users. To answer the demands for rapid IPT adoption, Clarus Systems has developed comprehensive Certification Services that are leveraged by customers who demand an earlier return on investment on enterprise-wide IPT deployments. "Our domain experts have facilitated various project phases, supporting a majority of CUCM projects of all size, configuration and complexity," added Whitehead.

As a result, Clarus Systems' best practices for customers to experience significant key project indicator benefits include:

• Reduction in post deployment (Day 2/ongoing operations) end user reported issues
• Increased customer satisfaction from project acceleration including an increase in the number of devices and locations deployed during a project phase
• Allowed management to focus on core competencies by reducing the required field resource personnel and hours
• Reduction of problem identification, isolation, and resolution intervals which also resulted in a reduction in the required support personnel to support each project
• Reduction in change orders for equipment deficiencies and configuration issues discovered during device deployment phase

Clarus Systems developed this guide to provide a standardized set of processes and methodologies to leverage throughout the deployment and ongoing operations of Cisco Unified Communications Manager. These proven methodologies and processes enable efficient delivery from the alignment with the Cisco accepted CUCM Deployment and Management PDIOO methodology, which in turn, is consistent with the ITIL Lifecycle. This lifecycle includes: Pre-Sales/Planning (Pre-Sales Requirements), Implement (Implementation Planning Meeting, Pre- Deployment Configuration Analysis, Production Device Deployment Management, System/Location/End User Cutover) and Operate (Tier I/II/III Support, Voice Service Availability/Performance Monitoring, Configuration/Change Management).

In addition to certifying IPT implementations, the Clarus Systems Voice Management suite enables customers to maintain a secure and reliable IPT environment by optimizing activities such as incident management, problem management, MAC (Moves, Add, Changes), change management and IPT compliance and performance monitoring.

An enhanced version of Clarus Systems. flagship application, ClarusIPC Plus+ includes a Voice Monitor module to help users monitor voice quality, service availability, and security conditions through the use of a sophisticated rules and policy engine. It also includes the Help Desk module, which empowers Tier 1 responders to be more effective by reducing end user involvement during troubleshooting.

The standard ClarusIPC application is utilized by enterprises, systems integrators and managed service providers (MSPs) to support the deployment and optimization of CUCM solutions. ClarusIPC is scalable and offers remote certification, configuration analysis, and troubleshooting - further validating operational integrity while building the foundation for a Unified Communications network. ClarusIPC is the only testing solution endorsed by Cisco in the Best Practices guide, "Steps to Success" and recently received the "Best Tools" award from Cisco's IP Telecommunications User Group (CIPTUG).

For more information, users can download the full white paper that provides in-depth information on Clarus Systems Transformation Services Best Practice Guide by visiting - http://www.clarussystems.com/about/datasheets/bestpracticesguide.pdf

About Clarus Systems, Inc.
Clarus Systems, Inc. (www.clarussystems.com) provides integrated voice service management, testing and monitoring solutions for IP Communication and Contact Center deployments, upgrades and transformations. Privately held and based in Redwood City, Calif., Clarus Systems is widely recognized for its award-winning application, ClarusIPC®, which maximizes system availability based on the company’s four pillars of automated testing, performance management, configuration management and business intelligence. Clarus Systems' management solutions ensure ongoing, validated telephony environments that empower unified communications. The company attributes its success to its roster of elite Global 2000 enterprises, system integrators, and managed service providers within the financial services, aerospace & energy, and public sector & education market segments.

©2008 Clarus Systems, Inc. ClarusIPC® , Empowering Unified Communications, and the Clarus Systems logo are trademarks or registered trademarks of Clarus Systems, Inc. Other product or company names mentioned herein are the trademarks of their respective owners.

Company Contact:
Sally A. Egan
Marketing Director
Clarus Systems, Inc.
215-527-6849
segan@clarussystems.com